Privacy Policy

Who We Are

Lucky Mahjong is operated by Shenzhen Nuolanxiang Trading Co., Ltd. in Shenzhen, China. We manufacture and source American Mahjong sets, custom tiles, accessories, OEM packaging, and private label programs for business buyers.

Information We Collect

When you contact us, request a quote, use WhatsApp, or submit a form, we may collect your name, company name, email address, phone or WhatsApp contact, country or region, product interests, target quantity, artwork or packaging requirements, and messages you choose to send.

We may also collect basic website analytics data such as pages viewed, approximate location, device type, browser type, referring page, and interaction events so we can improve the website and understand buyer needs.

How We Use Information

• To answer product, wholesale, OEM, private label, and shipping inquiries.
• To prepare quotes, samples, production plans, artwork reviews, and order follow-up.
• To improve our website, product pages, buyer guides, and support materials.
• To protect the site from spam, misuse, fraud, and security risks.

Sharing and Service Providers

We do not sell personal information. We may share necessary information with service providers that help us operate the website, communicate with buyers, process analytics, provide logistics support, or fulfill quote and production requests. These providers should use the information only for the relevant service.

International Business Communication

Because we serve international buyers and operate from China, your inquiry information may be processed in China or other locations where our service providers operate. By contacting us, you understand that business communication may cross borders.

Data Retention

We keep inquiry and quote information for as long as needed to respond to your request, manage business records, support future reorder discussions, and meet legal or operational requirements.

Your Choices

You can ask us to update or delete your contact information, stop non-essential follow-up, or clarify how your information is used. Some records may be retained where required for legitimate business or legal reasons.

Cookies and Analytics

Our website may use cookies, analytics scripts, and similar technologies to measure traffic and improve pages. You can manage cookies in your browser settings.

Contact

For privacy questions, email [email protected] or contact us through our contact page.